Avalon Melville

Do NOT Rent here. Management in the leasing office is beyond shady, a different resident/ family is evicted here literally every month, rent increases for current residents are predatory, and there is dog poop EVERYWHERE. 1) The leasing office unprofessional. I called in weeks ago to talk about my lease renewal offer. I have been living here for three years, and have been raised $900 dollars in that span. My current lease renewal offer would have me paying more for my 1 bedroom than any of the MANY vacant 1 bedroom apartments currently available along with most of the 2 bedroom apartments that are currently sitting vacant and listed on the website. After calling in and being promised a conversation with management, no one ever called me back. When I called in days after they promised to call back, I was told that the manager that was supposed to call was sick and that the other managers were all traveling. Fast forward a week later, I called in again only to be told the same story and they would call me the next day i.e. the last day I had to make a decision on my renewal... of course, no one called me back. I had to call customer care to beg them to get a manager from the renewal team to speak with me, which they finally did at 6 PM that night. I was told but the manager, named Sydney, that it would be ILLEGAL for them to adjust my rent to something more akin to the prices they have listed for the vacant 1 bedroom apartments because they rely on an algorithm/ formula to spit out prices. I reminded this manager that there are currently 23 vacant apartments, ALL 1 bedroom and many two bedroom options listed on the website are less expensive than what they are quoting me, and that there has been an eviction each of the last few months. Again, nothing they can do. Moreover, starting with this new lease cycle, they are throwing in additional hidden fees such as a technology package that includes cable and a new television... I told Sydney I already use another cable provider and have a TV and asked if she could remove this additional monthly expense from my rent. Unsurprisingly, she refused to remove this baked in nonsense charge from my rent, even though i would not be using the service. To recap, the leasing office had hiked my rent $900 in three years, is charging me more money to renew than it would cost to rent any of the vacant 1 bedroom apartments and half of the vacant 2 bedroom apartments, dodged my calls and hoped I would cave without a conversation before I had to make a decision on my lease renewal offer, and is now tacking on additional expenses for services I don't need/ already have. Sydney, the manager, while polite, was particularly unhelpful and frankly incompetent. 2) If you move here, expect to see rain drenched mattresses, furniture and assorted belongings laid out all across the street and sidewalk in front of the development for weeks at a time. Why? Because this place evicts tenants left and right... all while half the apartments in the development sit vacant and they refuse to make remotely fair renewal offers to current residents. 3) If you are a long term renter, DO NOT MOVE HERE. New residents are quoted at reasonable prices when they move in, while current residents are hiked beyond belief from cycle to cycle. Like I said, I've been raised $900 a month in three years, or roughly $11,000 a year from when I first moved in. 4) The grounds are in awful shape. There is dog poop EVERYWHERE. No one picks up after their dog and management does nothing. There is poop on the walking path, so over the grass, along all the fences and all over the tiny dog run. The development also FLOODS FOR DAYS any time there is a heavy rain. Do yourself a favor, and move somewhere else.

Air Conditioning stopped working for 24 hours , submit a work order , still has not been fixed and is almost 90 degrees inside my apartment , called Maintenance again , explanations were given , got to wait until tomorrow in a meantime we roasting , so much for maintenance at Avalon.....not only that water pipe burst inside the wall on my daughter's bedroom ,mold was all over the walls ,the carpet was soak and wet, then the maintenance depart ment want me the tenant pay for repairs, been leaving in avalon 18 years ,never happened I think the service is getting worse , it was never like that , !!!good luck if something breaks !!!

My husband & I recently sold our home on Long Island after 28 years- I feel so lucky & happy to have found this lovely community- the Melville Avalon staff has made our transition seamless The office staff has been friendly, knowledgeable & available for every concern of ours- Stephen & Mary Ellen are the best! The real heroes are Gary & Danny & the entire maintenance staff!! They have been so responsive for all the little things that have come up & Follow thru until the job is done! Most recently we had a heat issue- both Gary & Danny kept on it morning & evening until the heat worked properly! There really seems to be nothing that they can’t handle & always polite & with a smile! We are truly enjoying our new home in this very friendly community- thanks everyone!

We only moved in three weeks ago, and in that time we could not be any happier than we are. Steven, the manager has been incredibly helpful as has everyone in the office. The maintenance team is second to none! As soon as help is requested with anything, they are there immediately, and are absolute pleasures to work with! This is actually the first time, my husband and myself have rented as we have always owned our own home, however, ours sold very quickly, and we could not find anything to buy. The Avalon was highly recommended, so here we are. The apartments are quiet, as well as all the neighbors are very nice and everyone says hello. Seems to me that many people are happy living here. Thank you to the manager and his team, along with thank you to the maintenance team. They have made an experience that I was dreading into a wonderful experience. As a matter of fact, we like it so much here that our friends daughter has actually also just rented her first apartment here.😊. Thanks to all, Helen and Robert.

My wife and I stayed here for 6 months while working in the area. The apartment was freshly painted and the carpet in the bedroom was brand new. The vinyl plank flooring looked new as well. Kitchen was very nice with great cabinet space and new appliances. We had a latch problem with the washer and they fixed it the same day! Pool is nice , gym is nice, and the grounds are kept up well. We were also surprised at how quiet it was for an apartment , sleeping was easy. Thank you to the Avalon team for a very nice living experience.